Terms & Conditions
Revision Policy
We provide revisions depending upon the package you selected. Customers can request revisions according to the selected package features and project scope. Our team will continue refining the design while keeping the approved concept and original brief intact. Revision turnaround time may vary depending on the complexity of requested changes.
Refund Policy / Money Back Guarantee
Refund requests are reviewed according to the project stage, approval status, and work completed. Once initial concepts are approved, revisions are requested, or final files are delivered, refunds may no longer apply. Refund eligibility may also vary depending on timelines, package type, and project category.
How To Claim Your Refund
Clients can contact our support department through live chat, email, or phone support to discuss any concerns regarding the project. Our team will first attempt to resolve the issue through revisions or project adjustments before processing any refund request according to the applicable policy.
My Account Area
The client dashboard or account area is provided for communication, project updates, approvals, revisions, and file delivery. Clients are encouraged to regularly check their account area to stay updated regarding project progress, messages, and required feedback.
Quality Assurance Policy
Every project at Teknix Web Solutions is created after proper research, planning, testing, and quality checks. Our team ensures that all websites, applications, branding materials, and marketing solutions meet professional standards while remaining aligned with your business goals and brand identity.
100% Satisfaction Guarantee
Customer satisfaction remains our top priority. We continue improving and refining the project according to your selected package, feedback, and approved requirements to ensure that the final result matches your expectations and business objectives.
Domain & Hosting
Domain registration and hosting services may be included with selected website packages where applicable. Email account setup and hosting-related services depend upon the selected package features and server requirements.
Delivery Policy
All project deliverables, files, and assets are shared according to the agreed timeline and project scope. Delivery schedules may vary depending on revisions, approvals, additional features, content delays, or custom functionality requirements.
Record Maintenance
We maintain project records and finalized files for future reference and support purposes. Clients may request previously delivered files whenever applicable, depending upon the project type and available records.
Customer Support
Our support team is available to assist clients with project-related queries, technical guidance, updates, revisions, and service-related assistance. We aim to provide fast, professional, and reliable communication throughout the project lifecycle.
Communication Policy
Teknix Web Solutions is only responsible for communication conducted through official company channels, including company email addresses, support systems, and verified contact numbers listed on our website.
Access To Information
Clients may be asked to provide registration details, business information, project requirements, or other relevant details necessary for project execution. By using our services, you confirm that all provided information is accurate and up to date.
100% Unique Design Guarantee
All logo designs, branding concepts, website layouts, and creative assets are designed specifically for each client. We focus on creating original and custom solutions tailored to your business identity and market positioning.
Third-Party Integrations
We can assist with standard third-party plugins, APIs, tools, and integrations where applicable. Additional development, advanced customization, or external service modifications may require separate discussions and additional project charges.
We Give Wings to Your Business to Fly High!
Teknix Web Solutions ensures the best options for online website development as your partner with multiple successful projects and happy clients. Our accomplishments speak to our commitment to excellence.
Office Address
5900 Balcones Drive Austin Texas 78731.